Director of Technical Consulting at Ramp, leading the post-sales technical consultant organization. Oversee customer onboarding, activation, and integration workflows for a fintech platform processing $100B+ in annualized spend.
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
As Director of Technical Consulting at Ramp, you will lead and own Ramp’s entire post-sales Technical Consultant (TC) organization, playing a pivotal role in driving the onboarding, activation, and ongoing success of our customer partnerships. You will oversee the full Technical Consultant team, a group of highly skilled experts with deep knowledge of Ramp’s products, industry standards, accounting practices, and ERP systems.
You’ll own the development and execution of strategies that build trust and confidence with customers, guiding your team to unlock key technical activation milestones and lead complex integration workflows. Working closely with Ramp’s Customer Success and Account Management leaders, you will define and scale the end-to-end Technical Consulting motion, including implementation, expansion, and renewal strategies that drive full adoption of the Ramp platform for our key customers.
As a go-to-market leader, you will act as the executive owner of Ramp’s technical post-sales motion, serving as a technical and financial thought leader for customers and internal teams alike. You will influence product development to enhance Ramp’s value proposition and own technical success from deal close through the broader customer lifecycle, while mentoring and developing your team to operate at scale.
Own and lead Ramp’s full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goals
Partner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needs
Collaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goals
Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
Develop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upselling
Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Provide strategic input to the product development process, ensuring that customer feedback and market trends are incorporated
8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles
5+ years in a leadership role, managing technical teams in a SaaS or financial technology environment
Bachelor’s degree in computer science, engineering, business, finance, accounting, or a related field
Proficiency in IdP, HRIS, and/or ERP solutions
Expertise in accounting systems, controllership needs, and finance/accounting workflows preferred
Exceptional communication, organizational, and project management abilities
Strong skills in engineering, system design, and technical specification writing
A proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Proven ability to lead and inspire a team, driving results and fostering a collaborative culture
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)
If you are being referred for the role, please contact that person to apply on your behalf.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.