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Software Engineer, Journeys

Hightouch ·
69
AI-Agency
B72 U65
📍 US 🌐 Remote-only 💰 $180K–$320K 🛠 AI tools welcome at work 🤝 AI-OK in interviews Senior
SnowflakeDatabricksdistributed systems
TL;DR

Backend engineer at Hightouch building the Journeys orchestration layer for AI-powered marketing automation. Focus on distributed systems, data warehouse performance, and real-time audience syncing at scale.

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Job description

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

Journeys is one of Hightouch’s fastest growing product areas, focused on building the orchestration layer that powers modern marketing automation. Journeys enables customers to design and execute personalized, multi-step workflows that react to real time events, customer data, and AI-generated content, all directly from the warehouse.

We’re looking to add a product minded backend engineer to the team. The ideal candidate is deeply curious about how systems interact over time, and has experience building and debugging distributed architectures that prioritize reliability, observability, and fault tolerance. You’ll think holistically about how to represent user defined workflows as scalable, durable systems that handle millions of messages, retries, and customer automations every day.

Some of the problems we’ll be working on include:

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

#LI-DNI

E-Verify Statement

Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)

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