← All jobs · Airbnb

Senior Manager, Product & AI Policy

Airbnb ·
40
AI-Agency
B25 U65
📍 US 🌐 Remote-only Manager 10+ yrs
TL;DR

Senior Manager, Product & AI Policy at Airbnb developing policies for AI-powered product initiatives and Trust & Safety. Partner with product and business teams to create scalable policy frameworks that enable innovation while protecting the community.

Apply at Airbnb →
share:
you'll be redirected to the company's career page

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

In Community Policy, our mission is to create and evolve principled policies that establish the rules of the road for guests and hosts across Airbnb. This involves solving some of the most complex Trust & Safety challenges of our time. Our work is informed by rigorous research and stakeholder collaboration, and we design policies that can support our community at scale. We team with our cross-functional partners to create accessible policy enforcement guides and to continuously maintain and improve our policies.

The Difference You Will Make:

As a Senior Manager, Product & AI Policy, you will partner closely with our product and business teams to support Airbnb's strategic objectives. You will serve as a key player in identifying policy vulnerabilities and designing global policies that facilitate a high quality experience across Airbnb. A critical part of this role is enabling our business and product teams to move quickly and confidently, with policy frameworks that support innovation. You will develop policies for AI-powered product initiatives, informing guardrails that protect the community. This role entails understanding the needs of hosts and guests and collaborating closely with our business, design, and product teams. The policies you build will directly shape how millions of hosts and guests experience Airbnb and their confidence in the platform.

About You

A Typical Day: 

Your Expertise:

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.  

Pay Range
$204,000$255,000 USD
Apply at Airbnb →

More open roles at Airbnb

Airbnb · 🔄 synced 1h ago
Machine Learning Engineer, Customer Support Engineering
📍 US 🌐 Remote-only 💰 $162K–$186K 🛠 AI tools welcome at work · Senior
Machine Learning Engineer at Airbnb building agentic AI systems for customer support. Focus on LLM fine-tuning, multi-agent orchestration, RAG, and production ML infrastructure for Chat and Voice AI assistants.
LLMSFTRLHFGRPORAGLangGraph
87
AI-core
Airbnb · 🔄 synced 1h ago
Senior Staff Machine Learning Engineer, Growth Platform Engineering
📍 US 🌐 Remote-only 🛠 AI tools welcome at work · Staff
Senior Staff ML Engineer at Airbnb building agentic growth platform systems. Focus on AI-powered content generation, ML orchestration for marketing decisioning, and autonomous campaign optimization at scale.
PythonScalaJavaC++TensorFlowPyTorch
83
AI-core
Airbnb · 🔄 synced 1h ago
Senior/Staff Machine Learning Engineer, Community Support Engineering
📍 CN 🌐 Remote-only · Senior
Senior/Staff ML Engineer at Airbnb building generative AI systems for customer support. Focus on LLM fine-tuning, RAG, evaluation, and agentic AI products serving millions of guests and hosts.
LLMRAGGenerative AIAgentic AI
83
AI-core
Airbnb · 🔄 synced 1h ago
Senior Staff Machine Learning Engineer, Trust
📍 US 🌐 Remote-only 🛠 AI tools welcome at work · Staff
Senior Staff ML Engineer at Airbnb building trust and fraud detection systems. Focus on large-scale ML models, agentic AI, and real-time risk evaluation across the platform.
PythonScalaJavaC++TensorFlowPyTorch
83
AI-core
Airbnb · 🔄 synced 1h ago
Senior/ Manager, Machine Learning, Community Support Products
📍 CN 🌐 Remote 🛠 AI tools welcome at work · Manager
Senior/Manager, Machine Learning at Airbnb leading ML engineers on AI-powered community support products. Focus on LLM and ML model development, team leadership, and scaling AI systems for guest/host support experiences.
LLMsmachine learning algorithmsPython
81
AI-core