Marketing Strategy & Operations Lead at Fivetran building AI-powered workflows and operational infrastructure for the marketing team. Role combines program management with automation using Claude, ChatGPT, and Google Apps Script to scale team efficiency.
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Marketing Strategy & Operations Lead who is part program manager, part AI builder. You’ll own the operational infrastructure of Fivetran’s marketing team: the rhythm of the business and the marketing system of record. But what makes this role different is the how. You’ll approach every operational challenge with an AI-first mindset, constantly looking for ways to automate, accelerate, and scale what a lean marketing team can deliver.
This is a role for someone who is endlessly curious and resourceful. One day you’re establishing a new operating rhythm with cross functional partners and the next you’re building a Google Apps Script to auto-generate weekly status reports from Slack threads. You’re the person who sees a manual process and immediately thinks “I can automate that.” You’ll work across every marketing sub-function and sit at the center of how the team communicates, coordinates, and operates. You’ll be the operational engine that makes sure the team’s plans actually get executed.
This is a full-time, hybrid position based out of our Oakland or Denver offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Google Workspace, Fivetran, Claude, ChatGPT/Codex
What You’ll Do
Marketing system of record & content supply chain
Build and maintain the marketing system of record: a centralized, connected hub for programs, campaigns, calendars, vendor trackers, and key documents — the single source of truth the team relies on
Design and operationalize the content supply chain: intake and prioritization, production tracking, review/approval workflows, and distribution across channels
Partner with integrated program management and occasionally lead a cross functional program; tracking milestones, dependencies, and deliverables for cross-functional initiatives
AI, automation & Google Workspace strategy
Design and deploy AI-powered workflows to automate high-frequency ops tasks
Own the Google Workspace strategy for marketing: template standardization, shared drive architecture, naming conventions, and automation via Google Apps Script and Slack integrations
Build and maintain a library of AI prompts, custom skills, and lightweight automations tailored to marketing use cases (board prep, campaign briefs, competitive summaries, comms drafts)
Champion AI adoption within marketing: evangelize tools like Claude, run workshops, partner with L&D on enablement, and track adoption/impact across the team
Rhythm of the business
Support Head of Strat and Ops on the marketing rhythm of the business: weekly business reviews (WBRs), monthly all-hands (Power Surge), quarterly reviews, and cross-functional syncs
Serve as the operational connective tissue across Marketing, Sales Ops, Finance, and HR
Skills We’re Looking For
4–7 years in strategy & operations, program management, or a chief-of-staff-adjacent role at a B2B SaaS company
AI builder, not just AI user — you’ve created automations, workflows, or internal tools using Claude, ChatGPT, Google Apps Script, Zapier, Make, or similar. You see AI as the unlock for doing 10x more with the same team
Systems thinker — you see the connections between processes and build infrastructure that scales. You love designing systems of record, templates, naming conventions, and documentation that others actually use
Google Workspace power user — advanced Sheets (including Apps Script), Slides, and Docs. You have an opinion on how a marketing org should structure its workspace and you’re not afraid to implement it
Strong program management instincts — you can manage multiple concurrent initiatives, track dependencies across teams, and keep things moving without being asked
Curiosity and agency — you’re a self-starter who finds problems before they’re assigned and builds solutions before they’re requested. You thrive in ambiguity and don’t need a playbook to get started
Bonus Skills
Experience supporting C-level executives in a chief of staff or ops lead capacity
Background building Google Apps Script automations, Slack bots, or internal productivity tools
Experience running AI enablement or training programs for non-technical teams
Familiarity with the modern data stack (Fivetran, dbt, Snowflake) or experience in the data/analytics industry
Exposure to Jira, Asana, Height, or similar tools for marketing program management
Management consulting, BizOps, or corporate strategy background
#LI-HYBRID #LI-JC1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Perks and Benefits
*May vary by country and worker type - please reach out to your recruiter for more information
Click here to learn more about Fivetran's Benefits by Region.
We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
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