Observe.AI

Senior Machine Learning Engineer at Observe.AI building LLM-powered AI agents and multi-agent systems for customer experience. Focus on NLP, agentic AI, and production ML systems handling millions of interactions daily.

AI Agent Engineer at Observe.AI building and deploying enterprise Voice and Chat AI agents for customer experience. Role spans prompt design, system integration, client engagement, and production optimization.

AI Agent Engineer at Observe.AI building and deploying enterprise Voice and Chat AI Agents for customer experience. Hands-on role combining prompt design, system integration, telephony setup, and direct client engagement from concept to production.

Sr. AI Interaction Designer at Observe.AI architecting conversation intelligence models and automated QA systems for enterprise customer experience. Leads POC engagements, designs interaction logic across voice/chat/email, and correlates data to business outcomes.

Backend engineer at Observe.AI building AI agents for customer service. Focus on large-scale systems, data pipelines, and infrastructure supporting voice, chat, and copilot agents at enterprise scale.

Backend engineer at Observe.AI building AI agents for customer service. Focus on large-scale systems, data pipelines, and infrastructure supporting voice, chat, and copilot agents.

Business Value Consultant at Observe.AI, an AI agents platform for customer experience. Role spans pre-sales value selling and post-sales value realization, with hands-on data science work using Python, SQL, and AI coding tools to drive measurable ROI for enterprise customers.

Senior AI Deployment Manager at Observe.AI leading enterprise-scale implementations of AI agents for customer experience. Owns strategic onboarding, use-case design, and multi-phase deployments across contact center environments.

Engagement Manager at Observe.AI leading end-to-end AI Agent deployments for enterprise customers. Owns strategy, delivery coordination, customer outcomes, and enablement across VoiceAI and ChatAI implementations in contact centers.

Senior AI Deployment Manager at Observe.AI leading enterprise-scale implementations of AI agents for customer experience. Owns strategic onboarding, use-case design, and multi-phase deployments across contact center environments.

Frontend engineer at Observe.AI building React/Electron desktop applications and browser extensions for an AI customer experience platform. Focus on UI development, performance optimization, and cross-platform features.

Senior Customer Success Manager at Observe.AI, an AI agents platform for customer experience. Lead adoption and value realization for enterprise accounts, managing customer health, conducting executive reviews, and driving product adoption across strategic portfolios.

Senior Customer Success Manager at Observe.AI, an AI agents platform for customer experience. Lead adoption and value realization for enterprise accounts, managing customer health, conducting executive reviews, and driving product adoption across strategic portfolios.

Senior Manager of Events Strategy & Brand Experiences at Observe.AI, an AI agents platform for customer experience. Leads event strategy, executive experiences, and brand storytelling to drive strategic account engagement and pipeline growth.

Staff DevSecOps Engineer at Observe.AI designing and implementing cloud/infrastructure security across AWS, networks, and compliance frameworks. Leadership role mentoring junior security professionals and partnering with engineering teams on secure architecture.

GRC Leader at Observe.AI managing external audits (SOC 2, PCI DSS, ISO 27001, HITRUST, HIPAA, GDPR) and compliance strategy for an AI agents platform serving customer experience. Reports to Head of Information Security; leads compliance program across 80M community members.

Sr. People Business Partner at Observe.AI, an AI agents platform for customer experience. Role focuses on talent strategy, employee experience, onboarding, and people operations in a hybrid Redwood City environment.

Facilities & Administration Manager at Observe.AI managing office operations, vendor relationships, and travel logistics. Hands-on role overseeing workplace infrastructure, compliance, and administrative support for a fast-growing AI platform company.