Sr. Manager, Customer Enablement at Databricks leading training and learning programs across APJ. Manages regional enablement team, drives customer adoption through training solutions, and partners with sales and customer success to scale learning initiatives.
At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers. The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate adoption, transformation, and measurable business outcomes.
As a Sr. Manager, Customer Enablement, you’ll own the commercial success of Databricks’ training and enablement portfolio across the APJ region. This is a highly visible, customer-facing and internal role where your ability to connect learning solutions with business outcomes will directly influence customer retention, expansion, and top-line growth.
You will lead and scale a regional team of enablement experts, fostering a culture of excellence and strategic partnership. You’ll work closely with account executives, Professional Services engagement managers, and solution architects to position Databricks training and certification programs as a strategic investment in each customer’s data and AI journey. You will analyze and identify operational efficiencies to optimize the region's overall operational effectiveness. You will further assist in expanding the learner growth by devising strategies with the Customer enablement architect team and APJ Training partners on how to scale Databricks training. From diagnosing skill gaps to building tailored enablement roadmaps, you’ll ensure our customers have the knowledge and confidence to realize the full value of their Databricks platform.
This position will be reporting to the Director, Learning and Enablement.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
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