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Software Engineer 3, Customer Observability

MongoDB ·
27
AI-Agency
B25 U30
📍 Dublin, IE 🌐 Remote/hybrid Senior
JavaC#GoTypeScriptReactNode.jsPostgreSQL
TL;DR

Software Engineer 3 at MongoDB building customer observability tools for MongoDB Atlas. Focus on metrics collection, query monitoring, and performance insights for globally distributed database deployments.

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Job description

The MongoDB Customer Observability Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The team is responsible for MongoDB Atlas: our database-as-a-service offering and fastest-growing product, which allows users to deploy globally distributed MongoDB clusters in just minutes.

We're seeking an SE3 to join our team to tackle exciting challenges within the Observability space. 

You'll contribute to developing tools and platforms that help our users understand the health and performance of their MongoDB deployments. This includes collecting metrics, monitoring slow queries, and offering actionable insights such as index and schema suggestions that improve the speed, efficiency, and overall reliability of their databases.

This role provides a unique opportunity to drive engineering excellence across both dimensions of observability, leveraging technologies being developed within the Customer Observability group and contributing directly to the success of our customers and our product teams. If you're passionate about large-scale systems, digging deep into telemetry data, and building tools that make a real impact both internally and externally, we’d love to have you on board!

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

We're looking for someone who

Nice to Haves

Role Responsibilities

Success Measures

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426096

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