Senior Product Manager at Suno owning end-to-end billing infrastructure, payments platform, and subscription lifecycle management. Focus on scaling payment processing, fraud detection, revenue recovery, and compliance as the company expands internationally.
We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfilment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.
Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.
Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Menlo Ventures, Lightspeed Venture Partners, Matrix Partners, NVentures (venture arm of NVIDIA).
Founded in 2023 by Harvard alumni with a shared passion for music, Suno has grown to a 200-person team while empowering over 100 million people to create original songs. We are a leading music app on the App Store, and in 2025, raised a $250 million Series C funding round to continue building innovative products and a world-class team.
As the first dedicated Payments Platform PM, you'll own the infrastructure that sits beneath subscriptions, payment integrity, and the credits system that powers every feature we ship. Suno has a simple subscription system today, but new products and a rapidly growing international user base mean the foundation needs to mature fast. You'll work cross-functionally with core platform, payment integrity, and growth team leadership, reporting to Suno's Head of Growth. The architecture decisions you make here will matter for years — this is a rare chance to build billing infrastructure that scales with product ambition rather than constraining it.
Check out the Suno version of this role here!
Own Suno's end-to-end billing infrastructure — integrations with payment processors, subscription lifecycle management, payment method handling, credits, and more
Build a scalable credits and entitlements system that supports new feature types, including things like promotional credits, gifted access, and usage-based models
Support our payments integrity work: work with the team as they configure and tune fraud detection rules, drive down dispute rates, and manage our standing with processor chargeback thresholds
Define and own our revenue recovery strategy — retry logic, smart dunning timing, and delinquency communications — with a direct mandate to reduce the ~10–11% involuntary churn we see at first renewal
Own our compliance posture on PCI DSS scope, SCA requirements, and payment-related regulatory obligations as we expand across markets
Build the billing health instrumentation layer — payment success rates, authorization rates, recovery rates, dispute rates — so the team has clear, reliable signal on the state of the payment stack
Partner with Growth Engineering on payment method optimizations, card updater integrations, and checkout improvements that move authorization rates and conversion
6+ years of product management experience, with at least 3 years specifically owning payments, billing, or subscription infrastructure at a consumer or B2C product
Hands-on Stripe / RevenueCat experience is preferred — you understand the object model (Customer → PaymentMethod → Subscription → Invoice → PaymentIntent), can debug a billing issue without an engineer translating, and you have scar tissue
Subscription lifecycle depth: you've owned trials, renewals, proration, upgrades/downgrades, and the entitlements layer that sits beneath them
Experience designing or materially improving dunning flows, with measurable impact on involuntary churn recovery
Payment risk fluency: you've worked with fraud detection tooling, understand the difference between soft and hard decline categories, and have tuned rules in a high-volume consumer environment
Comfortable driving decisions in deeply cross-functional environments — legal, finance, compliance, and engineering — not just product and eng
Bonus: Experience with mobile app store billing (App Store IAP, Google Play) and its constraints; credits/wallet system design for digital goods; working across multiple PSPs
Candidates must be authorized to work in the United States. We are not able to sponsor or take over sponsorship of an employment visa at this time.
This role requires working 5 days per week at our office in NYC (Chelsea).
Company Equity Package
401(k) with 3% Employer Match & Roth 401(k)
Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
11 Paid Holidays + Unlimited PTO & Sick Time
16 Weeks of Paid Parental Leave
Creative Education Stipend
Generous Commuter Allowance
In-Office Lunch (5 days per week)
Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.