Senior AI Transformation and Operations Engineer at Gong building internal AI use cases, proof-of-concepts, and enterprise AI operations infrastructure. Identifies high-value AI opportunities, deploys agentic workflows, and manages AI stack performance and governance.
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
Gong is seeking a Senior AI Transformation and Operations Engineer who can operate at the intersection of business transformation and technical execution. Sitting within our IT organization, this role is the heartbeat of our internal digital transformation, defining the AI strategy that creates sustainable competitive advantage while ensuring our enterprise AI operations are governed, consistent, and scalable.
You will partner cross functionally across Talent, Sales, Support, and Go-To-Market to identify the highest value AI opportunities, then drive them from concept to measurable business outcome. At the innovation level, you will shape high-level AI objectives and build proof-of-concepts that demonstrate real ROI. At the operations level, you will ensure our enterprise AI spend delivers maximum value. This is an individual contributor role designed for a "scrappy builder" who thinks like a business strategist and executes like an engineer.
RESPONSIBILITIES
Innovation
Operations (The "Guardrails")
The annual salary hiring range for this position is $121,000 - $185,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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