People Operations role at Factory, an AI software development agent company. Owns core HR processes including onboarding, HRIS management, payroll, benefits, and compliance for a rapidly growing team.
Our mission is to bring autonomy to software engineering.
We build software development agents that accelerate the world's largest enterprise engineering teams. We're helping customers including Nvidia, Adobe, Adyen, Klarna, and Ernst & Young turn their engineering organizations into autonomous development systems — shipping code, reviewing PRs, running tests, and deploying continuously.
In 2025, we raised a $50M Series B from by world-class investors including Sequoia, NEA, Nvidia and J.P.Morgan.
Own and continuously improve core people operations processes including onboarding, offboarding, employee data management, and lifecycle changes (promotions, transfers, leaves of absence).
Manage and optimize People systems (HRIS, payroll, benefits administration) and vendor relationships to support a growing workforce.
Partner with Finance, Legal, and IT to ensure operational alignment across payroll, compliance, equity administration, and employee records.
Drive operational readiness for headcount growth, ensuring processes and infrastructure scale ahead of hiring velocity.
Build and maintain people operations documentation, playbooks, and SOPs that enable consistency and reduce institutional knowledge risk.
Support compliance efforts across employment law, data privacy, and regulatory requirements, partnering with Legal as needed.
Analyze people data and operational metrics to surface insights, identify bottlenecks, and recommend improvements to leadership.
Serve as a trusted point of contact for employees on operational questions, resolving issues with speed, empathy, and discretion.
Contribute to people programs and initiatives such as employee engagement, workplace experience, and internal communications.
3+ years of experience in people operations, HR operations, or an operations role at a technology company. Investment banking or consulting backgrounds also welcome.
Hands-on experience managing HRIS platforms, payroll systems, and benefits administration.
Strong cross-functional collaboration skills with experience working alongside Finance, Legal, IT, or other operational teams.
Demonstrated ability to build, document, and improve scalable processes in a fast-changing environment.
Strong attention to detail and data integrity, with comfort using people analytics to drive decisions.
Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.
Self-directed and adaptable, comfortable operating in fast-moving environments with evolving priorities.
Past experience at high-growth or early-stage companies preferred.