Lead UX Researcher at Descript, an AI-powered video editing platform. Drive end-to-end research across product decisions, mentor teams on research practices, and scale research operations across the organization.
Descript is an intuitive, AI-powered, collaborative, all-in-one video platform that makes it easy for anyone to create, edit, and share a video. Our goal is to make video editing easy enough for everyone on your team, and powerful enough for your video team.
We’re a product-led, customer-centric company that values craft, speed, and clear thinking. User research plays a central role — not just in understanding users, but in helping teams build better product intuition and ultimate better products for our customers.
We’re hiring a lead UX researcher to shape product decisions and how we practice user research across Descript.
You’ll operate as a senior IC, owning ambiguous problem spaces end-to-end, while also helping teams get closer to users through better tools, systems, and habits. This includes foundational and ethnographic research, improving how we synthesize and share insights, and enabling PMs and designers to run high-quality research themselves.
Descript serves a wide range of creators and enterprises with different workflows and goals. This role is key to helping us deeply understand those users, and ensure that understanding consistently drives product decisions.
If you’re excited about being part of a customer-obsessed culture, owning high-impact research and scaling its influence across a product org, we’d love to talk.
Drive UX and product research
Understand users and shape product direction
Scale UX research across the organization
Experience
Skills
The base salary range for this role is $166,000-225,000/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, and location, and they may vary from the amount above.
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Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital).
Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.
Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a handful of opportunities throughout the year for in person collaboration. For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.
Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.