TL;DR
Deal Strategist at Stripe managing end-to-end customer deal lifecycle, pricing strategies, and cross-functional negotiations. Supports sales teams in closing custom and standard commercial deals while balancing business goals with customer requirements.
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Global Business Services’ (GBS) primary goal is to ensure operational excellence across deal cycles, increase revenue through the development of transformative commercial constructs, and drive closure of Stripe’s deal portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as user feedback and market insights.
What you’ll do
Stripe’s Global Business Services (GBS) team is looking for a Deal Strategist to focus on the closure of custom and standard commercial deals. You will be responsible for deal lifecycle management and supporting cross-organizational alignment. This role requires a background in driving custom deals to closure, a strong understanding of pricing frameworks, and experience supporting sales through negotiations.
The candidate will have experience with SaaS products, pricing strategies, and a background in supporting selling motions. The candidate will have strong communication skills. You will love this job if you are a natural relationship and mechanism builder.
Responsibilities
- Manage end-to-end customer deals —drafting, editing, and reviewing agreements—while supporting the sales cycle to ensure deal terms align with business goals, reflect strategic priorities, and close as forecasted.
- Act as the primary point of contact between Sales, Legal, and other cross-functional stakeholders for deal-related questions, approvals, and escalations.
- Work directly with sales teams, sales leaders, services/support teams and customers to advise on deal structures, establish compelling commercials, and drive closure of customer issues.
- Advise sales teams on the best approach by understanding customer and partner requirements, while balancing custom terms with internal system constraints.
- Remove internal blockers and drive solutions between cross-functional teams such as Product, Legal, Finance, Accounting, etc.
- Support complex negotiations involving bespoke commercial and legal agreements.
- Support the pricing and structuring of multi-threaded product use cases in all segments and industries especially in highly competitive sales.
- Quickly build credibility and trust with internal customers.
- Provide strong support, communication, and persuasion skills including XFN and senior leaders
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
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- BA/BS degree in Business, Technology, Finance, or Economics.
- 6-8+ years of experience in deal strategy/procurement/pricing strategy/financial consulting/legal.
- Experience working in ambiguous, quickly scaling environments, comfortable with high-agency.
- Strong communication, presentation, negotiation, and project management skills.
- Experience working in Payments and/or SaaS.