Creative Director at Chime leading growth and product marketing creative strategy, systems, and execution. Manages multidisciplinary creative teams across paid social, video, web, and product campaigns while exploring AI-enabled creative workflows.
Chime is looking for a Creative Director to lead the creative strategy, systems, and execution behind our Growth and Product Marketing functions. Reporting to the Head of Creative, this role will own the creative vision and output across performance marketing, lifecycle communications, web, organic growth content, DRTV, product branding, and product go-to-market campaigns.
This role sits at the intersection of brand, growth, product storytelling, and emerging technology — translating member insights, product value, and audience behavior into creative that drives acquisition, activation, engagement, and retention.
We’re looking for a creative leader who believes great growth creative is great creative: insight-led, emotionally resonant, distinctive, brand-building, and built to drive measurable action. You should be energized by the creative challenge of growth — making work that connects, converts, learns, improves, and reaches more people with greater relevance.
This is a people manager role for someone who knows how to build and lead high-performing creative teams, develop talent, and create systems that help great ideas scale. It is also a hands-on creative leadership role. You’ll manage and mentor a multidisciplinary team while staying close to the work, bringing strong creative instincts and jumping in when needed.
You’ll also help shape the future of Chime’s AI-enabled creative practice, exploring how new tools, workflows, and agent-powered systems can increase speed, personalization, experimentation, localization, versioning, QA, performance analysis, and scale — without compromising craft, distinctiveness, or brand quality.
The base salary offered for this role and level of experience will begin at $201,000.00 and go up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher depending on your location, skills, qualifications, and experience.
#LI-Hybrid #LI-AM1
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.