Cresta

Staff Machine Learning Engineer at Cresta building agentic AI systems for contact centers. Focus on LLM architecture, RAG pipelines, agent orchestration, and evaluation frameworks for production AI systems.

Senior Machine Learning Engineer at Cresta building agentic AI systems for contact centers. Focus on LLM-powered agents, RAG pipelines, evaluation frameworks, and production ML systems.

Senior Machine Learning Engineer at Cresta building agentic AI systems for contact centers. Focus on LLM-powered agents, RAG pipelines, evaluation frameworks, and production ML systems.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for contact center customers. Develops agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for contact center customers. Develops agent integrations, optimizes performance, and provides technical guidance on LLM-based solutions.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for contact center customers. Develops agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for contact center customers. Develops agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for contact center customers. Develops agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Forward Deployed Product Manager at Cresta building and deploying AI agents for contact center customers. Owns agent outcomes, customer relationships, and deployment lifecycle from scoping through optimization.

Senior Product Designer at Cresta designing AI builder tools for contact center automation. Focus on end-to-end workflows, translating LLM capabilities into intuitive experiences for technical and non-technical users.

Conversational Designer at Cresta designing AI conversation models for contact center agents and virtual assistants. Owns end-to-end AI delivery projects from discovery through deployment, managing customer implementations and enabling self-service model building.

Forward Deployed Engineering Manager at Cresta leading a team of engineers who deploy AI agents directly with enterprise customers. Combines team leadership, customer engagement, and hands-on technical work to scale AI deployments and drive product improvements.

GTM Engineer at Cresta building AI-native systems for sales and revenue operations. Role involves automating account prioritization, deal execution, and sales workflows using AI agents and custom integrations with Salesforce, Gong, and other GTM tools.

AI Evaluations Lead at Cresta, responsible for designing and scaling end-to-end quality frameworks for AI agent systems. Role involves architecting LLM evaluation methodologies, leading QA teams, and ensuring reliable AI deployment for enterprise customers.

AI Language Engineer at Cresta building NLP systems for contact center AI. Designs LLM workflows, prompt engineering, speech-to-text/text-to-speech systems, and evaluation frameworks for production deployment.

Conversational Design Intern at Cresta assisting in designing AI conversation models for contact center agents and virtual agents. Work involves collaborating with ML, data science, and engineering teams to build and deploy conversational AI solutions using Dialogflow CX.

Forward Deployed Engineering Intern at Cresta supporting AI agent deployments in customer environments. Develop and configure AI agents, build integrations, and troubleshoot prototypes on Cresta's platform.

Machine Learning Engineer at Cresta building AI Agent systems for contact centers. Focus on developing and deploying proprietary LLMs, scaling AI solutions, and addressing evaluation and reliability challenges in production environments.

Senior backend engineer at Cresta building real-time AI agent runtime infrastructure. Focus on distributed systems, Kubernetes, stateful session management, and developer tooling for voice and chat AI agents.

AI Language Engineer at Cresta building NLP systems for contact center AI. Design LLM workflows, speech-to-text/text-to-speech pipelines, and evaluation frameworks for production language understanding and generation.

Associate Conversational AI Designer at Cresta designing AI conversation models for contact center agents and virtual agents. Collaborate with ML, data science, and product teams to build and deploy conversational AI solutions using Dialogflow CX.

Forward Deployed Product Manager at Cresta building and deploying AI agents for contact center customers. Owns agent outcomes, customer relationships, and deployment lifecycle from scoping through optimization.

Machine Learning Engineering Intern at Cresta building AI solutions for contact centers. Focus on generative knowledge assist, RAG systems, and real-time agent productivity features using Python and deep learning frameworks.

Senior ML engineer at Cresta building automatic speech recognition and NLP systems for contact centers. Focus on model evaluation, quality metrics, and production deployment of speech/text models at scale.

Applied Data Scientist at Cresta building ML-powered insights for enterprise contact centers. Focus on developing NLP and LLM-based features through design-partner engagements, evaluation frameworks, and rapid iteration with customers.

Conversational Design Demo Engineer at Cresta, an AI contact center platform. Design and deliver AI-driven demos, POCs, and conversation assessments for pre-sales engagements. Build synthetic conversations, dashboards, and QA frameworks to showcase Cresta's capabilities across verticals.

Demo Engineer at Cresta building and maintaining demo environments for an AI-powered contact center platform. Responsibilities include setting up pilots, proof-of-concepts, integrations, and tooling to showcase conversation intelligence and virtual agent capabilities to prospects.

Demo Engineering Manager at Cresta leading a team building AI-powered demo infrastructure and environments for contact center platform. Oversees scalable demo tooling, customer-facing experiences, and cross-functional partnerships with Solutions Engineering, Product, and Engineering.

Senior Full Stack Engineer at Cresta building a no-code platform for conversation intelligence and workflow automation. Focus on frontend UI, backend APIs, and data models powering LLM-driven contact center insights.

Senior Machine Learning Engineer at Cresta building automatic speech recognition (ASR) and NLP systems. Focus on model evaluation, quality metrics, and production deployment for contact center AI.

Senior Machine Learning Engineer at Cresta building automatic speech recognition (ASR) and NLP systems. Focus on model evaluation frameworks, quality metrics, and production ML systems for contact center AI.

Senior Machine Learning Engineer at Cresta building automatic speech recognition (ASR) and NLP systems. Focus on model evaluation frameworks, quality metrics, and production ML systems for contact center AI.

Full-stack engineering intern at Cresta building AI-powered contact center products. Work on frontend and backend systems leveraging LLMs across Opera, Platform, and Studio products.

Senior Full Stack Engineer at Cresta building a no-code platform for conversation intelligence and workflow automation. Work across React/TypeScript frontend and Python/Go backend to enable non-technical users to configure AI-powered conversation analysis and agent coaching systems.

Senior backend engineer at Cresta building production systems for AI Agent integration with contact center platforms. Focus on real-time conversation state management, CCaaS integrations, and seamless AI-to-human handoff in enterprise environments.

Staff Backend Engineer at Cresta building AI Agent integration systems for enterprise contact centers. Focus on real-time conversation state management, CCaaS platform integrations, and AI-to-human handoff infrastructure.

Backend software engineer at Cresta building AI-powered knowledge assistance and RAG systems for contact centers. Focus on scalable services, APIs, and integrations with knowledge bases.

Backend software engineer at Cresta building real-time AI assistance and knowledge search for contact centers. Focus on scalable services, APIs, and integrations with RAG capabilities.

AI Quality Assurance Intern at Cresta evaluating AI agent behavior, accuracy, and reliability. Work includes intent recognition testing, conversation quality assessment, model output auditing, and bias/PII checks for contact center AI systems.

Product Design Intern at Cresta working on AI and human agents platform for contact centers. Focus on end-to-end UX design, user research, and prototyping for conversation intelligence and AI agent workflows.

Senior backend engineer at Cresta building distributed voice platform infrastructure for contact center AI. Focus on Golang microservices, real-time communication protocols (SIP, WebRTC), and conversation intelligence systems.

Senior backend engineer at Cresta building scalable server infrastructure for AI Agent systems. Focus on cloud architecture, database optimization, and production reliability for contact center AI solutions.

Senior backend engineer at Cresta building scalable server infrastructure for AI Agent systems. Focus on API design, database optimization, cloud deployment, and high-availability systems supporting LLM-powered contact center solutions.

Field Technology Director/CTO at Cresta, an AI contact center platform. Acts as technical executive interface for strategic customers, translating business challenges into AI/ML solutions and influencing product roadmap based on field insights.

Senior backend engineer at Cresta building AI-powered contact center platform. Focus on APIs, real-time streaming data, database optimization, and Kubernetes deployment at scale.

Backend engineer at Cresta building scalable server infrastructure for AI Agent systems. Focus on cloud architecture, APIs, databases, and production reliability for contact center AI solutions.

Staff Backend Engineer at Cresta building a Customer Data Platform for contact centers. Focus on designing scalable backend services, optimizing data storage with ClickHouse and Elasticsearch, and collaborating with ML/data teams.

Staff Backend Engineer at Cresta building a Customer Data Platform with focus on database design, ClickHouse, and Elasticsearch. Responsibilities include designing APIs, optimizing data storage, and ensuring scalability for contact center AI insights.

Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes infrastructure, ML training pipelines, and developer tooling. Focus on reliability, automation, and security across AWS, GCP, and Azure.

Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes infrastructure, ML training pipelines, and developer tooling. Focus on reliability, automation, and security across AWS, GCP, and Azure.

Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes infrastructure, ML training pipelines, and developer tooling. Focus on reliability, automation, and security across production systems.

Senior Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes infrastructure, CI/CD pipelines, and ML training infrastructure for a contact center AI platform. Focus on developer tooling, reliability, and automation across AWS, GCP, and Azure.

Solutions Engineer at Cresta helping enterprise customers design and deploy AI-powered contact center solutions. Role combines technical discovery, solution architecture, and ROI modeling for LLM-based agent assist and virtual agent platforms.

Staff Infrastructure Software Engineer at Cresta building Kubernetes clusters, deployment tooling, and ML training infrastructure. Focus on multi-cloud reliability, automation, and developer toolchain enablement.

Staff Infrastructure Software Engineer at Cresta building Kubernetes clusters, deployment tooling, and ML infrastructure. Focus on multi-cloud reliability, automation, and developer toolchain for an AI contact-center platform.

Staff Backend Engineer at Cresta building a Customer Data Platform for contact centers. Focus on designing scalable backend services, optimizing data storage with ClickHouse and Elasticsearch, and collaborating with ML/data teams on AI-driven customer insights.

Strategic Solutions Engineer at Cresta, an AI contact center platform. Role combines pre-sales consulting and technical expertise to design and validate AI-powered solutions for enterprise customers, including virtual agents, real-time coaching, and conversation intelligence.

Senior Product Designer at Cresta building horizontal platform frameworks for AI-powered contact center products. Focus on enterprise-scale design systems, data flows, permissions, and developer tools across multiple product lines.

Embedded Expert at Cresta configuring and maintaining the Opera self-service platform for contact center customers. Responsibilities include setting up keyword/utterance rules, voice analytics monitoring, trend analysis, and mentoring customer analysts on Cresta tools.

Strategic Solutions Engineer at Cresta, an AI contact center platform. Role combines pre-sales consulting and technical expertise to design and validate AI-powered solutions for enterprise customers, including virtual agents, agent assist, and conversation intelligence.