Cresta

Staff Machine Learning Engineer at Cresta building agentic AI systems for contact centers. Focus on LLM-powered agents, evaluation frameworks, RAG pipelines, and production-scale AI systems.

Senior Machine Learning Engineer at Cresta building agentic AI systems for contact centers. Focus on LLM-powered agents, RAG pipelines, evaluation frameworks, and production ML systems that augment human agents in real time.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for enterprise customers. Develops agent solutions, integrates with external systems, and optimizes performance in production environments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for enterprise customers. Develops AI agent solutions, integrates with external systems, and optimizes performance in production environments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for enterprise customers. Develops AI agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for enterprise customers. Develops agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for enterprise customers. Develops AI agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior Forward Deployed Engineer at Cresta building and deploying AI agents for enterprise customers. Develops AI agent solutions, integrates with external systems, and provides technical guidance on LLM-based deployments.

Senior ML engineer at Cresta building real-time voice AI systems for contact centers. Focus on ASR, speech understanding, turn detection, TTS, and production optimization across the voice stack.

Senior Machine Learning Engineer at Cresta building agentic AI systems, RAG pipelines, and agent quality evaluation frameworks for enterprise contact center AI. Requires 5-8+ years of production ML experience with LLMs, transformers, and complex agentic workflows.

Founding Conversational Designer at Cresta, an AI platform for contact center and virtual agent solutions. Lead end-to-end AI delivery projects across EMEA, design conversational models, and manage customer implementations from discovery through optimization.

Forward Deployed Engineering Manager at Cresta leading a team of engineers who deploy AI agents directly with enterprise customers. Responsibilities include team building, process optimization, customer feedback synthesis, and cross-functional collaboration to drive AI product adoption and customer outcomes.

Senior backend engineer at Cresta building real-time AI agent runtime infrastructure. Focus on distributed systems, session management, function execution platforms, and developer tooling for conversational AI agents.

Software Engineer Intern at Cresta building real-time AI systems for contact centers. Work on AI agents, agent assist, conversation intelligence, and platform infrastructure powering production customer interactions.

GTM Engineer at Cresta building AI-native systems for revenue operations. Role involves automating account prioritization, deal execution, and sales workflows using AI agents and custom code integration with Salesforce, Gong, and other GTM tools.

Machine Learning Engineering Intern at Cresta building AI solutions for contact centers. Focus on generative knowledge assist, RAG systems, and real-time agent augmentation using LLMs and deep learning frameworks.

Applied Data Scientist at Cresta building ML-powered insights for enterprise customer experience. Focus on co-developing NLP and LLM-based features with design-partner customers, evaluation frameworks, and shipping pragmatic models for real-world business applications.

Associate Conversational AI Designer at Cresta designing AI conversation models for contact center agents and virtual assistants. Collaborate with ML, data science, and product teams to build and deploy conversational AI solutions using Dialogflow CX.

Forward Deployed Engineering Intern at Cresta supporting AI agent deployments in customer environments. Assist with agent configuration, integrations, performance tuning, and customer collaboration on the AI Agent team.

Conversational Design Intern at Cresta assisting in designing AI conversation models for contact center agents and virtual agents. Work involves collaborating with ML, data science, and product teams to build and deploy conversational AI solutions using Dialogflow CX.

Forward Deployed Product Manager at Cresta building and deploying AI agents for enterprise customers. Owns agent outcomes, customer relationships, and deployment lifecycle across EMEA region.

Forward Deployed Product Manager at Cresta building and deploying AI agents for enterprise customers. Owns agent outcomes, customer relationships, and deployment lifecycle from scoping through optimization.

Conversation Design Intern at Cresta assisting in designing AI conversation models for contact center agents and virtual agents. Work involves collaborating with ML, data science, and product teams to build and deploy conversational AI solutions across multiple customer verticals.

Conversational Design Demo Engineer at Cresta, an AI contact center platform. Design and deliver AI-driven demos, POCs, and conversation assessments for pre-sales engagements. Build synthetic conversations, dashboards, and GenAI frameworks to showcase Cresta's value across verticals.

Senior Product Designer at Cresta designing AI agent builders and workflow tools for contact center teams. Focus on translating LLM capabilities into intuitive, self-serve experiences for both technical and non-technical users.

Senior Full Stack Engineer at Cresta building a no-code platform for conversation intelligence and AI-powered agent coaching. Work across React/TypeScript frontend and Python/Go backend to enable non-technical users to configure conversation workflows and automation.

Senior backend engineer at Cresta building integrations between AI agents and contact center platforms. Focus on real-time conversation state management, CCaaS platform integrations, and seamless AI-to-human handoff systems.

Customer Engineer at Cresta building integrations for AI-powered contact center solutions. Designs and deploys applications using Cresta SDKs with contact center platforms like AWS Connect and Genesys.

Demo Engineer at Cresta building and maintaining demo environments for an AI-powered contact center platform. Owns technical setup of pilots, POCs, and tailored demos showcasing conversation intelligence, real-time coaching, and virtual agent capabilities.

Senior ML engineer at Cresta building automatic speech recognition (ASR) systems and evaluation frameworks. Focus on model quality, error analysis, and production deployment for conversational AI platform serving enterprise customers.

Senior Machine Learning Engineer at Cresta building automatic speech recognition (ASR) systems and evaluation frameworks. Focus on model quality, benchmarking infrastructure, and production ML systems for conversational AI.

Senior Machine Learning Engineer at Cresta building automatic speech recognition (ASR) and NLP systems. Focus on model evaluation, quality metrics, and production ML pipelines for conversational AI.

Senior Full Stack Engineer at Cresta building a no-code platform for conversation intelligence and AI-powered agent coaching. Work across React/TypeScript frontend and Python/Go backend to enable non-technical users to configure conversation workflows and automation.

Data Science Intern at Cresta, an AI platform for customer experience. Build and evaluate machine learning models, perform data analysis, and develop visualizations using Python, SQL, and cloud platforms.

Demo Engineering Manager at Cresta leading a team building scalable demo infrastructure and environments for an AI-powered customer experience platform. Oversees demo architecture, tooling, and cross-functional partnerships with Solutions Engineering, Product, and Engineering.

AI Quality Assurance Intern at Cresta evaluating AI agent behavior, accuracy, and reliability. Work includes intent recognition testing, conversation quality assessment, and model output auditing for conversational AI systems.

Staff Backend Engineer at Cresta building AI Agent integration systems for enterprise contact centers. Focus on distributed systems, real-time communication, CCaaS platform integrations, and AI-to-human handoff infrastructure.

Senior backend engineer at Cresta building scalable server infrastructure for AI agent platforms. Focus on system architecture, database optimization, and production reliability for high-volume conversational AI systems.

Staff Backend Engineer at Cresta building a Customer Data Platform with focus on Postgres, ClickHouse, and Elasticsearch. Design and optimize backend services and data storage solutions for AI-driven customer engagement platform.

Staff backend engineer at Cresta building a Customer Data Platform with real-time analytics. Focus on Postgres, ClickHouse, and Elasticsearch for high-performance data storage and API services supporting conversational AI agents.

Senior backend engineer at Cresta building conversational AI platform. Focus on real-time streaming, APIs, database optimization, and Kubernetes deployment for customer experience systems.

Senior backend engineer at Cresta building distributed voice platform systems. Focus on SIP/WebRTC integrations, real-time conversation intelligence, and scalable microservices for enterprise contact centers.

Staff Backend Engineer at Cresta building a Customer Data Platform with focus on Postgres, ClickHouse, and Elasticsearch. Design and optimize backend services and data storage solutions for AI-driven customer engagement platform.

Platform Product Manager at Cresta owning identity and access management capabilities for an enterprise AI platform. Responsible for defining roadmap, partnering with engineering and security, and ensuring platform scalability across customer environments.

Strategic Solutions Engineer at Cresta, an AI contact center platform. Role involves pre-sales consulting, technical discovery, and proof-of-value delivery for enterprise customers deploying conversational AI and agent augmentation solutions.

Strategic Solutions Engineer at Cresta, an AI contact center platform. Role involves consulting with enterprise customers on AI-driven solutions, designing proof-of-value engagements, and translating technical AI capabilities into business outcomes.

Solutions Engineer at Cresta, an AI contact center platform company. Role involves designing and delivering AI-powered customer experience solutions, leading technical discovery sessions, and building business cases for enterprise clients in EMEA.

Founding AI Success Manager at Cresta, an AI customer experience platform. Drive adoption and value realization for Fortune 500 customers across APAC, combining product expertise, strategy consulting, and hands-on execution with Cresta's conversational AI and agent augmentation tools.

AI Success Manager at Cresta, a conversational AI platform company. Partner with Fortune 500 customers to drive AI adoption, configure products, and measure business outcomes through consultative strategy and hands-on execution.

Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes clusters, ML training infrastructure, and developer tooling. Focus on reliability, automation, and security across AWS, GCP, and Azure.

Senior Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes infrastructure, ML training pipelines, and developer tooling for an AI customer experience platform. Focus on reliability, automation, and security across production systems.

Staff Infrastructure Software Engineer at Cresta building Kubernetes clusters, deployment tooling, and ML infrastructure. Focus on multi-cloud reliability, automation, and developer toolchain for an AI customer experience platform.

Staff Infrastructure Software Engineer at Cresta building Kubernetes clusters, deployment tooling, and ML infrastructure. Focus on multi-cloud reliability, automation, and developer toolchain for an AI customer experience platform.

Infrastructure Engineer/SRE at Cresta building multi-cloud Kubernetes clusters, ML training infrastructure, and developer tooling for an AI customer experience platform. Focus on reliability, automation, and security across AWS, GCP, and Azure.

Senior Solutions Architect at Cresta designing and implementing AI-powered customer experience solutions for enterprise clients. Owns technical architecture from pre-sales through post-sales, integrating Cresta's conversational AI platform with contact center infrastructure and enterprise systems.

Senior Product Designer at Cresta building horizontal platform frameworks for AI agent and customer experience products. Focus on enterprise-scale design systems, internationalization, IAM, and developer tooling across multiple product lines.

Product Design Intern at Cresta working on AI agents and conversation intelligence UX. Design end-to-end user experiences, conduct user research, and prototype with AI tools like Figma, Cursor, and Claude.

Infrastructure Engineer/SRE at Cresta building core infrastructure for AI-driven customer experience platform. Focus on Kubernetes, multi-cloud deployment, ML infrastructure, and developer tooling.

AI Deployment Manager at Cresta leading customer implementations of conversational AI and agent solutions across EMEA. Owns end-to-end deployments, customer success metrics, and regional scaling for an enterprise AI platform.

AI Deployment Manager at Cresta leading end-to-end customer deployments of conversational AI agents and augmentation solutions. Owns project execution, customer success metrics, and scaling AI adoption across enterprise accounts.

Senior Backend Engineer at Cresta building a Customer Data Platform. Focus on designing scalable backend services, optimizing data storage with ClickHouse and Elasticsearch, and collaborating with ML engineers on AI-driven customer engagement solutions.

Enablement Manager at Cresta responsible for enabling sales teams to position, sell, and deploy AI Agent products to enterprise customers. Role translates complex AI capabilities into clear value propositions and sales motions for large contact center organizations.

Strategic Solutions Engineer at Cresta, an AI contact center platform company. Role involves conducting product demos, managing proof-of-concept exercises, and translating customer requirements into technical solutions for enterprise prospects in APAC.

Enterprise Solutions Engineer at Cresta, an AI contact center platform. Role involves conducting product demos, managing proof-of-concept exercises, and translating customer requirements into technical solutions for enterprise sales cycles.

AI Value Partner at Cresta analyzing customer impact through conversational and operational data. Role combines SQL/Python analytics, A/B testing, and dashboard development to measure ROI for enterprise AI platform customers.

Senior full-stack engineer with frontend focus at Cresta, an AI platform for customer engagement. Build scalable web applications using React, Node.js, and modern frontend tools for a conversational AI and agent augmentation platform.

Embedded Expert at Cresta configuring and maintaining the Opera self-service platform for contact center customers. Responsibilities include setting up conversation analytics rules, monitoring trends, and mentoring customer analysts on Cresta's AI-powered tools.

Salesforce Developer at Cresta building GTM automations and integrations. Focus on Flows, Apex, CPQ, and tool integrations (Clay, Exa, Zapier, Slack, Gong) to power the revenue engine.

Customer Strategy Director at Cresta, an AI-powered contact center platform. Partner with enterprise customers on AI solution strategy, deployment planning, and ROI realization. Lead cross-functional engagements with C-suite stakeholders and internal teams.

Senior Partner Solutions Manager at Cresta, an AI platform for customer experience. Owns partner relationships, enables technical integrations, and drives joint go-to-market strategies with ISVs, SIs, and BPOs.

Senior frontend engineer at Cresta building platform infrastructure for an AI-powered customer experience platform. Focus on architecture, design systems, and supporting product teams across conversational AI and agent augmentation features.

Software Engineer in Test at Cresta building automated testing infrastructure for an AI-powered customer experience platform. Focus on test automation using Playwright/TypeScript, manual exploratory testing, and quality assurance across SaaS products.

Sr. Director of Product Marketing at Cresta, an AI platform for conversational agents and customer experience. Leads go-to-market strategy, positioning, and launches for Cresta's AI Agent portfolio across enterprise customers.

Growth Content Manager at Cresta building organic growth through SEO and AI-scaled content. Role focuses on translating AI capabilities into enterprise messaging, optimizing for search engines and AI answer engines, and scaling content workflows with AI tools.

Senior software engineer at Cresta building desktop and browser screen capture, auditing, and analytics systems for compliance and QA. Focus on native Windows/macOS applications, video/audio pipelines, and PII/PCI redaction.

Senior Software Engineer building authentication and identity systems at Cresta, an AI customer experience platform. Full-stack ownership of OAuth, OIDC, SAML, and modern identity protocols serving enterprise customers.

Application Support Engineer at Cresta providing technical support for AI-powered customer experience platform. Diagnose and resolve API, database, and infrastructure issues; collaborate with engineering and product teams on escalations.

Director of Product Marketing at Cresta leading EMEA and APAC go-to-market strategy for an AI-driven customer experience platform. Owns regional positioning, sales enablement, and revenue impact across international markets.

Motion Graphics & Video Editor at Cresta creating product walkthroughs, feature launch videos, and marketing motion graphics. Role focuses on translating enterprise software into engaging visual narratives using After Effects, Premiere, and related tools.

Software Security Engineer at Cresta, an AI customer experience platform. Responsibilities include implementing product security features, managing DevSecOps pipelines, threat detection and response, and supporting compliance audits (SOC 2, ISO 27001, PCI-DSS, HIPAA).

Senior Product Marketing Manager at Cresta focused on Travel & Hospitality vertical. Owns positioning, messaging, and go-to-market strategy for the AI-powered customer experience platform serving enterprise clients like United Airlines and Marriott.

Senior Product Marketing Manager at Cresta focused on the Insurance vertical. Owns positioning, messaging, and go-to-market strategy for Cresta's AI-powered customer experience platform in the insurance industry.

Customer Trainer at Cresta designing and delivering training for contact center AI platform. Responsibilities include instructor-led sessions, eLearning course design, video creation, and curriculum maintenance for customers and employees.

Demand Generation Manager at Cresta driving enterprise pipeline through multi-channel campaigns. Owns email, webinars, and direct mail; partners with sales on intent-based programs and account engagement strategies.

Revenue Analytics Manager at Cresta building reporting infrastructure and dashboards for Sales, Marketing, and Customer Success. Owns recurring analytics, dashboard architecture, and automation across the GTM engine using Looker Studio, BigQuery, and Salesforce.

Growth Marketing Manager at Cresta owning website strategy, CRO, and conversion optimization for the company's primary digital presence. Leads cross-functional execution on Webflow CMS, experimentation, localization, and analytics to drive pipeline and revenue.

VP of Partnerships, EMEA at Cresta, an AI customer experience platform. Responsible for defining and executing partnerships strategy across EMEA, identifying strategic partners, and driving partner-sourced revenue growth.

Sales Enablement Manager at Cresta supporting EMEA and APAC GTM teams. Focus on onboarding acceleration, sales coaching, content localization, and performance measurement for international markets.

Head of Demand Generation & Growth at Cresta, an AI customer experience platform. Owns end-to-end growth strategy across digital, paid media, SEO, and product-led channels to drive pipeline and revenue. Leads team and manages marketing tech stack.

Director of Partner Marketing at Cresta, an AI-powered customer experience platform. Build and scale partner marketing programs across ISVs, systems integrators, and cloud marketplaces to drive pipeline and revenue.

Senior Brand & Integrated Campaigns Manager at Cresta, an AI-powered customer experience platform. Leads brand storytelling, integrated campaigns across digital and out-of-home channels, and narrative strategy for an enterprise AI company.

APAC Marketing Manager at Cresta, an AI customer experience platform. Build and scale regional marketing function, drive pipeline and brand presence across APAC, partner with sales and global marketing teams.

Deal Strategy & Operations Manager at Cresta, an AI customer experience platform. Owns complex enterprise SaaS deal strategy, execution, and process modernization across quote-to-cash lifecycle. Works with Sales, Finance, Legal, and RevOps teams.

Director of Enterprise Sales at Cresta, an AI-powered customer experience platform. Leads a team of Account Executives selling conversational AI and agent augmentation solutions to large enterprises. Responsible for team hiring, revenue targets, and cross-functional GTM strategy.

Strategic Sales Director at Cresta leading enterprise SaaS sales for an AI customer experience platform. Responsible for hunting net-new business, managing complex sales cycles with Fortune 500 executives, and driving revenue growth in the West region.

Strategic Sales Director at Cresta, an AI contact center platform. Focus on enterprise deals in EMEA, building relationships with C-level executives and driving revenue for conversational AI and agent augmentation solutions.

Strategic Sales Director at Cresta leading enterprise SaaS sales for an AI customer experience platform. Responsible for hunting net-new business, managing complex sales cycles with Fortune 500 executives, and driving revenue growth in the East region.

Strategic Sales Director at Cresta, an AI contact center platform. Focus on enterprise deals with large Australian companies, building relationships with C-level executives, and expanding the APAC region.

RVP of Strategic Sales at Cresta leading enterprise sales teams selling AI-powered customer experience platform. Responsible for building high-performing teams, driving new business and account expansion, and executing complex enterprise GTM strategy.

Sales Development Manager at Cresta leading SDR teams in NYC. Responsible for hiring, coaching, and executing outbound/inbound strategy for a conversational AI platform company.

Sales Development Manager at Cresta leading SDR teams in a high-growth AI customer experience platform. Responsibilities include hiring, strategy execution, team development, and cross-functional partnership with marketing and revenue operations.

Senior IT Engineer at Cresta managing macOS/Windows environments, identity management, device deployment, and cloud infrastructure. Requires 5+ years IT administration experience with advanced proficiency in Kandji, Okta, and scripting.