Apollo.io

Go-To-Market Engineer at Apollo.io building AI-driven customer success systems for SMB accounts. Designs agentic workflows, manages customer outcomes (GRR/NRR), and scales GTM campaigns using product telemetry and behavioral signals.

Principal Product Manager at Apollo.io building the Deliverability & Connectivity layer for GTM execution. Owns product strategy, roadmap, and customer experiences across email infrastructure, mailbox connectivity, ESPs, and messaging systems.

Senior Product Manager at Apollo.io owning customer expansion and monetization surfaces. Focus on team invites, upsells, and handoffs that drive compounding revenue from existing customers.

Senior Software Engineer at Apollo.io building scalable backend services, data pipelines, and integrations for a go-to-market platform. Focus on distributed systems, data architecture, and AI-first development practices.

Go-To-Market Engineer II at Apollo.io, a SaaS revenue platform. Owns customer outcomes, multi-threads complex accounts, configures AI-driven workflows, and advises C-suite executives on GTM strategy for mid-market customers.

Support Operations Manager at Apollo.io owning AI agent strategy, automation workflows, and Intercom platform optimization. Focus on AI deflection rates, workflow automation, and cross-functional support technology leadership.

Customer Marketing Manager at Apollo.io building customer advocacy programs, case studies, and community at scale. Role combines relationship-building with systems thinking to drive sales impact and brand engagement.

Security Operations Manager at Apollo.io leading incident response, SIEM strategy, and security operations team in a fully remote environment. Hands-on role blending people leadership with technical expertise in detection, investigation, and automation.

Senior Data Scientist at Apollo.io focused on product analytics and optimization. Translates business needs into data-driven insights for existing and early-stage products, working with cross-functional teams on SaaS metrics, funnels, and A/B testing.

Lead Product Marketing Manager at Apollo.io owning narrative and content strategy to position the company as an AI-first GTM platform. Role combines executive positioning, long-form content, and thought leadership across sales and marketing teams.

Solutions Consultant II at Apollo.io, a SaaS GTM platform. Leads technical discovery, solution design, and POC execution for complex enterprise deals; partners with sales and customer success teams to architect integrations and drive adoption.

Solutions Consultant II at Apollo.io, a go-to-market platform for revenue teams. Drives complex SaaS deals through technical discovery, solution design, and integration architecture while mentoring peers and influencing product strategy.

Lead Product Marketing Manager at Apollo.io, a $1.6B SaaS GTM platform. Own upmarket go-to-market strategy, sales enablement, competitive positioning, and field partnerships to drive enterprise deal velocity and expansion.

Commercial Counsel at Apollo.io, a $1.6B SaaS go-to-market platform. Own full lifecycle of commercial agreements including MDSAs, DPAs, vendor contracts, and order forms. Build scalable legal processes for a fast-growing revenue team.

Customer Support Manager at Apollo.io, a SaaS go-to-market platform. Lead a team of support leads, own escalations, drive CSAT and SLA metrics, and partner cross-functionally on customer experience improvements.

Lifecycle Specialist at Apollo.io building and launching customer success campaigns across email, SMS, and in-app channels. Owns execution of lifecycle journeys, audience segmentation, and campaign optimization for unmanaged customers.

Senior Solutions Consultant at Apollo.io, a $1.6B SaaS GTM platform. Leads presales for enterprise deals, designs integration-heavy solutions, and mentors the solutions team while advising on product strategy.

Customer Support Manager at Apollo.io, a SaaS go-to-market platform. Lead a team of support leads, own escalations, drive CSAT and SLA metrics, and partner cross-functionally on customer experience improvements.

Manager of the Customer Advocate team at Apollo.io, a GTM SaaS platform. Leads a global chat-based sales team driving revenue through transactional deals and upsells for small businesses, with focus on team development, coaching, and sales process optimization.

Deal Desk Analyst at Apollo.io, a SaaS revenue platform. Manages deal support, contract review, post-close audits, and builds operational systems for the deal desk function. Requires 4-6 years in deal desk or revenue operations with Salesforce expertise.

Account Advocate at Apollo.io handling complex billing, retention, and churn scenarios for SaaS customers. Owns high-risk cases, drives cross-functional improvements, and mentors team members on billing operations and customer success.

Account Advocate at Apollo.io handling complex billing, retention, and churn scenarios for SaaS customers. Owns high-risk cases, drives cross-functional improvements, and mentors team members on billing operations and customer retention strategies.

Senior GTM Enablement, Support at Apollo.io leading onboarding and training programs for support teams in Manila. Owns 6-week new hire onboarding, designs scalable learning paths, and measures program effectiveness through data-informed metrics.

Customer Support role at Apollo.io, a SaaS go-to-market platform. Handles customer inquiries via digital and voice channels, troubleshoots product issues, and ensures customer satisfaction through technical support and process optimization.

Support Operations Manager at Apollo.io, a $1.6B SaaS GTM platform. Build and maintain source-of-truth reporting across ARR waterfall, define core GTM metrics, and deliver analytics-driven insights to revenue leadership using SQL, Salesforce, and data visualization tools.

High-Touch Onboarding Manager at Apollo.io, a SaaS go-to-market platform. Own structured onboarding for 15-25 UK customers, conduct 15-20 weekly meetings, and drive goal-led activation aligned to customer commercial objectives.

Customer Support Team Lead at Apollo.io, a SaaS go-to-market platform. Lead and coach support representatives, manage KPIs, handle escalations, and drive operational excellence in a Mexico City office.

Workforce Manager at Apollo.io leading support team operations, forecasting, scheduling, and capacity planning. Oversee real-time monitoring, staffing models, and workforce analytics to meet SLAs while optimizing costs and productivity.

Staff Product Designer at Apollo.io, a $1.6B SaaS go-to-market platform. Design complex enterprise CRM features, lead design systems, and collaborate with cross-functional squads to validate user-centric solutions.

Enablement Manager at Apollo.io leading training and coaching for global support and onboarding teams. Owns program development, team coaching, in-person field delivery, and operational systems across multiple countries.

Billing Advocate at Apollo.io handling refunds, cancellations, invoicing, and payment inquiries for a SaaS revenue platform. Role requires 2+ years billing/support experience, CRM/billing tool proficiency, and full English fluency. Based in Mexico City.

Billing Advocate at Apollo.io handling refunds, cancellations, invoicing, and payment inquiries for SaaS customers. Role requires 2+ years billing/support experience, CRM/billing tool proficiency, and full English fluency. Based in Manila, hybrid.

IT Support Analyst at Apollo.io providing onsite technical support in Mexico City. Manages device onboarding, user access via Okta, and resolves hardware/software issues for SaaS tools including Google Workspace, Slack, and Zoom.